Welcome to Flance4U. By accessing and using the Flance4U platform, you agree to comply with the following Terms of Service ("Agreement"). These Terms govern your use of our website, services, and interactions with other users. If you do not agree with these Terms, you are prohibited from using the platform.
1.1 Eligibility
To use Flance4U, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By agreeing to these Terms, you confirm that you have the legal capacity to enter into this Agreement.
1.2 Account Registration
In order to use Flance4U, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2.1 Freelancer Services
Flance4U provides a platform where freelancers can offer services in various categories such as writing, programming, design, marketing, and more. Freelancers are responsible for ensuring that the services listed on the platform meet the quality standards set by Flance4U.
2.2 Customer Orders
Customers may browse available services, place orders, and communicate specific requirements with freelancers. The platform facilitates secure payment processing for services provided.
3.1 Platform Fees
Flance4U may charge a commission or service fee on transactions, which will be specified during the checkout process. These fees are deducted from the total amount paid for the service.
3.2 Payment Processing
Payments are securely processed through third-party payment gateways. Users are responsible for providing accurate billing information. Flance4U does not store payment details but ensures all transactions are handled securely.
3.3 Refunds
Refunds may be granted at the sole discretion of Flance4U in cases where services are not delivered as agreed. Customers should submit refund requests within 15 days of order completion. Refund eligibility will be determined based on platform guidelines.
4.1 Service Quality
Freelancers are responsible for providing services that meet the agreed-upon quality standards, as described in their listings. Any alterations to the service after an order is placed must be agreed upon by both the freelancer and the customer.
4.2 Timely Delivery
Freelancers must complete services within the timeframe specified in the service listing or as agreed upon with the customer. Delays without prior notice may result in penalties, including account suspension.
4.3 Communication
Freelancers must maintain professional and timely communication with customers throughout the project. Open and transparent communication is essential to ensure customer satisfaction.
5.1 Clear Instructions
Customers must provide clear, accurate, and complete instructions for the services they order. This includes any specific requirements, expectations, and necessary materials.
5.2 Payments
Customers are required to pay for services upon ordering. All payments must be made in full before services are delivered, unless otherwise agreed.
5.3 Feedback and Reviews
After service completion, customers are encouraged to provide feedback and ratings based on their experience. This helps improve the quality of services and builds trust in the Flance4U community.
6.1 Prohibited Content
Users are prohibited from uploading, sharing, or promoting any content that is unlawful, defamatory, offensive, discriminatory, or infringes on the intellectual property rights of others.
6.2 Misuse of Platform
Users agree not to misuse the platform in any way that disrupts the experience of other users, including but not limited to fraudulent activity, spamming, or attempting to bypass payment processes.
6.3 Intellectual Property
All content created and delivered by freelancers is considered the intellectual property of the customer once the payment has been made and the service has been completed, unless otherwise agreed.
7.1 Data Collection
Flance4U collects personal information in accordance with its Privacy Policy. Users must provide accurate information during registration and agree to the collection and use of their data for purposes related to the operation of the platform.
7.2 Security
Flance4U takes appropriate measures to protect user data and transactions. However, users are responsible for securing their account credentials and notifying the platform of any suspicious activity.
8.1 Dispute Handling
In the event of a dispute between a freelancer and a customer, Flance4U provides a support system for mediation. However, the platform does not take responsibility for resolving individual disputes. Both parties are encouraged to resolve the matter amicably.
8.2 Arbitration
If a dispute cannot be resolved through mediation, both parties agree to submit the matter to binding arbitration in accordance with the rules of American Arbitration Association (AAA) in USA.
9.1 Account Termination
Flance4U reserves the right to suspend or terminate any account that violates these Terms of Service. Violations may include, but are not limited to, engaging in fraudulent activity, posting inappropriate content, or failing to deliver services.
9.2 Service Suspension
Flance4U may temporarily suspend or permanently disable access to the platform for maintenance, security upgrades, or other necessary operational changes.
10.1 Platform Liability
Flance4U is a platform provider and is not responsible for any agreements, disputes, or issues between freelancers and customers. The platform does not guarantee service delivery, success rates, or customer satisfaction, except as specified in the refund policy.
10.2 Indirect Damages
Flance4U is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform, including lost profits or damage to reputation.
Flance4U reserves the right to amend these Terms of Service at any time. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the updated Terms.
These Terms of Service are governed by and construed in accordance with the laws of American, without regard to its conflict of law principles. Any legal action arising out of or related to these Terms shall be brought in the appropriate courts of USA.
For any inquiries regarding these Terms of Service, please contact us at: